Shipping Policy

Overview

All orders are prepared and dispatched from Christchurch, New Zealand.

Processing

Orders are typically processed within 1–3 business days.

Custom pieces may require additional time. Where applicable, this will be noted on the product page.

New Zealand

Standard tracked shipping is available nationwide.
● Free shipping on orders over $100 NZD
● Orders under this amount: postage will be calculated at checkout
● We use Aramex for metro deliveries and CourierPost for rural
Estimated delivery: 1–3 business days after dispatch

International

Coming to you soon, we are working on this so you can shop with us wherever you are.

Tracking

Tracking details will be provided once your order has been dispatched.

Delivery Notes

Please ensure your shipping address is entered correctly.

Mermade Pearl Studio is not responsible for parcels delayed or lost due to incorrect or incomplete address information.